Your place is confirmed once payment has been received or alternative payment arrangements have been agreed with Your Chief Psychologist.
By making a booking, you agree to these terms and conditions.
Where you are booking online as a consumer, any statutory cancellation rights that apply to you are unaffected by these terms.
Where applicable, consumers booking online have a statutory 14-day cancellation period beginning on the day after the contract is made.
If you book a course, supervision or other service that is due to begin during this 14-day period, we may ask you to expressly request that Your Chief Psychologist begins providing the service before the cancellation period has ended.
Where services have begun at your request during the cancellation period, your cancellation rights may be affected and you may be required to pay for services already provided. Once a service has been fully provided, you may lose your statutory right to cancel where the legal requirements for this have been met.
Nothing in these terms limits your statutory rights.
If you need to cancel or are unable to attend training, you must notify Your Chief Psychologist by email as soon as possible. Your cancellation will take effect from the date we receive your notification.
Subject to any applicable statutory cancellation rights, our standard cancellation terms are:
Where appropriate, cancellation charges may be reduced to reflect any reduction in our loss, including where we are able to fill your place.
Transfers are not an automatic entitlement.
Where circumstances prevent you from attending your booked course, Your Chief Psychologist may, at its discretion and subject to availability, offer you a place on the next available delivery of the same or an equivalent course instead of applying the relevant cancellation charge.
Where a transfer is offered, it will normally be to the next available course. Any further transfer is at Your Chief Psychologist's discretion.
Any transferred course place should normally be used within 12 months of the original course date unless otherwise agreed by Your Chief Psychologist.
Failure to attend without notifying Your Chief Psychologist will not automatically qualify for a transfer, replacement course or refund.
Occasionally, circumstances may require us to change the date, format, trainer or other arrangements for a course or supervision session.
Where reasonably possible, we will offer an appropriate alternative.
If Your Chief Psychologist cancels a course and is unable to offer a suitable alternative, fees paid for the cancelled course will be refunded.
Your Chief Psychologist is not responsible for travel, accommodation or other incidental costs incurred in connection with attendance, except where required by law.
All Your Chief Psychologist training content, course frameworks, models, exercises, resources and other materials used or provided as part of our training and supervision remain the intellectual property of Your Chief Psychologist and/or the relevant content creator unless otherwise stated.
Participants may receive supporting resources as part of their training. The nature and format of these resources may vary between courses and programmes. Participation in a course does not entitle participants to receive copies of presentation slides, facilitator materials or other materials used in the delivery of the training unless these are specifically provided.
Any resources provided to participants are for their own personal professional learning and development. They must not be copied, reproduced, distributed, published, shared with others, sold, uploaded online, adapted for commercial purposes or used to provide training to others without prior written permission.
Attendance at training does not transfer ownership of, or grant any wider rights to use, Your Chief Psychologist's intellectual property.
Participants must not audio-record, video-record, photograph or otherwise reproduce training or supervision sessions without prior permission from Your Chief Psychologist.
If you need to cancel a booking, request a transfer, reschedule a supervision session or discuss any aspect of your booking, please contact Your Chief Psychologist at:
Julie_freeborn@yourchiefpsychologist.com
Please include your name, the course or programme booked and sufficient information for us to identify your booking.
Nothing in these terms affects your statutory rights.